Without review and corrective action planning, minor deviations from plan accumulate to create problems. Left alone for a couple of weeks, these problems fester and turn into emergencies.
Weekly action planning – in the form of a performance review – need not be a painful experience. Well run businesses have a routine established which ensures that the management team spend around an hour once a week reviewing the business metrics which, left un-monitored, can easily drift away from plan in a few days. This review is the team’s opportunity to ensure that time is reserved for working on the business (as opposed to in the business) as a matter of routine.
Busy people are easily distracted by the problems and issues that arise every minute in any business. Without some form of regular review, particularly in heavily transactional businesses, it is easy for the business performance to become a horrifying and nasty surprise at the monthly performance review or board meeting.
It takes time to establish a culture in which different aspects of the business can be reviewed and corrective actions be identified without people resorting to allocating blame rather than concentrating on the business issues.
Where do Results-Zone help
We facilitate the early meetings and help you to develop the metrics which will make the reviews effective. We bring an external perspective and objectivity to the meetings. Our experience in a wide variety of businesses ensures that we can add substantial value to the review process.
Weekly performance metrics developed and agreed throughout the management team.
We help all members of the management team to be objective in their approach to the meetings.
Our involvement is typically for six weeks – until you and your management team are self-sufficient in running these meetings. We will return after a gap of around 6 weeks to review the team’s progress and to make sure that you are still benefitting from the process.